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Custom Inlyne Messaging Service Privacy Policy
This Messaging Service Privacy Policy explains how Custom Inlyne (hereinafter, "Custom Inlyne," "We," "Us," "Our") collects, uses, and shares personal information about you in relation to our text message marketing program (the "Messaging Service"). This Messaging Service Privacy Policy supplements our Primary Privacy Policy. For more details, see the section titled "Primary Privacy Policy" below.
Changes to the Messaging Service Privacy Policy
We may revise this Messaging Service Privacy Policy from time to time at our discretion. If there are any material changes to this Messaging Service Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Messaging Service Privacy Policy if you continue to use the Messaging Service after the new Messaging Service Privacy Policy takes effect.
Personal Information We Collect
When you sign up for the Messaging Service, we collect personal information such as your name, phone number, and email address. When you use the Messaging Service to send or receive messages, we collect communication metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send or receive via the Messaging Service.
We may also collect information about you using cookies or similar technologies on our website or other digital properties. Cookies are small text files placed on device browsers that store preferences and facilitate and enhance your experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your personal information if you contact us with questions about the Messaging Service or for customer service.
Use of Personal Information
We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experience on the Messaging Service.
We may use your personal information to generate aggregated and/or de-identified information. Aggregated and/or de-identified information is not personal information and may be shared with any third party, including advertisers, promotional partners, and sponsors.
Sharing of Personal Information
We may share your personal information as described in our Primary Privacy Policy, if you consent, as well as in the following circumstances:
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Third Parties that Help Provide the Messaging Service: We may share your personal information with third parties that assist us in providing the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who help us in delivering text messages).
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Legal Requirements, Disclosures to Protect Us or Others: We may disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal processes, such as a court order or subpoena; protect your, our, or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
Accurate Information
When you complete forms online or otherwise provide us with information in connection with the Messaging Service, you agree to provide accurate, complete, and truthful information. You agree not to use a false or misleading name or a name you are not authorized to use. If, at our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, we may refuse you access to the Messaging Service and pursue any appropriate legal remedies.
Choices and Controls
Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms of Service.
Customer Care
If you are experiencing any problems with the Messaging Service, please visit https://custominlyne.com and submit the form with details about your problem or request for support, or email us at custominlyne@gmail.com.
Compliance with GDPR (for EU/Portugal)
If you are located in the European Union or Portugal, we are committed to complying with the General Data Protection Regulation (GDPR). This means:
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Your Data Rights: You have the right to request access to, correction, or deletion of your personal data. You can exercise these rights by contacting us using the email above.
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Data Retention: We will retain your personal data only for as long as necessary to provide the Messaging Service and for legal or business purposes.
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Data Transfers: If applicable, your personal data may be transferred and processed in countries outside the European Economic Area (EEA), but we ensure that appropriate safeguards are in place to protect your personal information.
Supplemental California Privacy Notice
This Supplemental California Privacy Notice only applies to our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of personal information we have collected about them and whether we have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months.
California residents can find this information in the table below:
Category of Personal Information Collected by Us | Categories of Third Parties Personal Information is Disclosed to for a Business Purpose |
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Identifiers | • Service providers |
Personal information categories listed in Cal. Civ. Code § 1798.80(e) | • Service providers |
Commercial information | • Service providers |
Internet or other electronic network activity | • Service providers |
Inferences drawn from other personal information to create a profile about a consumer | • Service providers |
The Categories of Sources from Which We Collect Personal Information
The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth above and in our primary privacy policy.
Additional Privacy Rights for California Residents
Individual Rights under the CCPA
The California Consumer Privacy Act (CCPA) provides California residents with the right to request the following:
- Access to Personal Information: You have the right to obtain access to or a copy of the personal information we have collected about you.
- Deletion of Personal Information: You can request that we delete the personal information we have collected about you.
If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us at contact@justlyne.com. We will process such requests in accordance with applicable laws.
"Sales" of Personal Information under the CCPA
For purposes of the CCPA, unless otherwise stated in our primary privacy policy, we do not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age.
Non-Discrimination
California residents have the right not to receive discriminatory treatment from us for the exercise of their rights conferred by the CCPA.
Authorized Agent
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact us at contact@justlyne.com.
Verification
When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. This may include confirming the email address or phone number associated with any personal information we have about you.