1. Place Your Order: Once you place your order, our talented designers get to work, transforming your treasured photos into a unique piece of art.

2. Art Preview (1-4 days): In just a few days, you'll receive a preview delivered to your inbox. We’ll only proceed once you love it and once you’re completely satisfied!

3. Unlimited Revisions: Your happiness is our priority. Feel free to request as many revisions as needed to make your design just right and perfect.

4. Production (1-3 days): Once approved, your order is produced locally and quickly prepared for the next steps.

5. Final Touch & Shipping: Once your design is approved, your order will be locally produced and swiftly moved to the next stage.

Design Preview (1-4 days): Once you place your order, you’ll receive a preview directly in your inbox within 1 to 4 days.

Production (1-3 days): After approval, the production process is completed within 1 to 3 days.

Shipping (1-4 days): Once production is finished, your order is carefully packaged and shipped. Delivery usually takes 1 to 4 days, with expedited options available at checkout.

Want it faster? Use our First In Line service to speed up the design process, and select Express or Priority shipping at checkout for a quicker delivery.

All timeframes refer to business days.

Due to the handmade nature of our work, we don't provide previews before an order is placed. However, we offer unlimited revisions and only ship once you've fully approved the design, ensuring it meets your expectations 100%.

Need help selecting the perfect photo? We're happy to assist! Just reach out to us at custominlyne@gmail.com

No, we design much more! Our talented team has created custom artwork featuring couples, families, pets, cars, logos, landscapes, and more. If you have a special request, feel free to contact us at custominlyne@gmail.com - we're always excited to bring your unique vision to life.

Yes! Here are the limits based on product type:

• For hoodies, sweatshirts, and t-shirts: We can feature up to 3 pets.
• On mugs and caps: We can include up to 2 pets.
• For Christmas sweaters, ornaments, and kids' products: We can add 1 pet.
• For prints: There’s no limit — add as many pets as you’d like!

If you have any specific requests, feel free to reach out, and we’ll be happy to help!

If you're unsure whether your photo is suitable, feel free to reach out to us at custominlyne@gmail.com.

Here’s our advice for the best results:

• Ensure the photo has good lighting.
• Try to capture the photo at eye level with your pet.
• Get a close-up to highlight your pet’s unique features.
• Make sure the photo isn’t blurry.
• Avoid cutting off important features (like ears!) in the frame.

We also have a dedicated team that reviews all photos once orders are placed. If there’s any issue with your photo, we’ll contact you right away via email.